Tag Archives: usability testing

Usability Testing on Surveys

I was recently asked by the US Postal Service’s website to complete an online customer satisfaction survey.  I agreed to take it, and while I was completing the questions, I noticed that my patience with the survey questions began to … Continue reading

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Usability Testing = Assessment?

Is usability testing a form (or a subset) of assessment?  This question applies to all organizations, not just libraries.  I’m beginning to think the answer is yes.  Interestingly, I never recognized (or even considered) a correlation between the two until … Continue reading

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Course Management Systems: A Growing Usability Frontier

I’ve been thinking about the evolution of course management systems, specifically with regard to their usability and design.  As an undergrad, I used WebCT and Moodle.  Neither were great. WebCT was pretty basic and limited in its functionality, while Moodle … Continue reading

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ALAO 2012 Session: Boopsie Mobile App Usability Studies

As the title of this post suggests, I attended a session at this year’s ALAO conference titled Bridging the Gap with Boopsie: How a Mobile App Can Help Keep Your Students Connected.  The session was presented by librarians from Cedarville … Continue reading

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Intro to UX for Libraries by Aaron Schmidt

Brief but interesting video about how UX can be applied to libraries’ electronic and physical presence, including website usability testing and how the library building itself can be arranged. One line I especially liked:  user experience design is more than … Continue reading

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