Tag Archives: ROI

UserZoom Webinar: How to Measure the ROI of User Experience

Last August, I created a post that discussed the relationship between user experience design and ROI.  In it, I questioned how UXers can effectively demonstrate the ROI of usability testing and user experience design methods. Fortunately, a company called UserZoom … Continue reading

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UXD & ROI

It’s no secret that I love all things related to usability and user experience design.  I strongly advocate the use of usability testing for all organizations in their efforts to improve their products and services; in addition, I think organizations … Continue reading

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