Is usability testing a form (or a subset) of assessment? This question applies to all organizations, not just libraries. I’m beginning to think the answer is yes. Interestingly, I never recognized (or even considered) a correlation between the two until recently. According to the Merriam-Webster dictionary, assessment is the “evaluation or estimation of the nature, quality, or ability of someone or something.” I think I could easily use this same definition to describe usability testing.
I’d love to hear everyone’s thoughts on this. If your organization takes advantage of usability testing, is it viewed by management as a type of assessment? I’m very curious of what others think of this correlation.